Virtual Assistant / Customer/Email Support/ Researcher

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (3 days ago)

Member Since

October 24th, 2015

Profile Description

Researcher
Administrative Support
Customer / Email Support
Data Entry
Lead Generation
Highly analytical and detail-oriented
Can deliver and get things done

Project/ Administrative Support:email supportorganizing and maintaining records, files, and databasesmaking sure project tasks are being completed on timerecording project progress, checking accuracy and detailgenerally supporting the Project Manager to keep the project running smoothly
lead sourcing


Amazon VA: 
maintain Amazon Seller Central Account/ monitor and respond to buyer messages/ research/ check product reviews / customer feedback/ create case / ticket for amazon support/ edit product listing/ 
other Amazon related tasks

Data Analyst:
receives and investigates inquiries or complaints through a ticketing system. Determines to which process or team the concern should be forwarded (e.g., conversion complaints are given to the Software Engineers).› Gathers source data through e-mail and analyzes their workability to check for format and structure consistency.› Modify Conversion Instruction (CI) based on templates, editorial guidelines, Data-Type-Definition (DTD) provided by the client to check the validity of the file elements.› Communicates with the client to understand expectations, requirements and issues/concerns and update the status of assigned tasks.› Prepares and submits the necessary forms for the online release of the approved coding.› Performs a post-release check-out or live test to further assess the accuracy or quality of the converted file.