Email Marketing | Fraud | Back-Office Support

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

May 15th, 2024 (3 days ago)

Member Since

October 23rd, 2015

Profile Description

Starting mid-2022, I've had the privilege of collaborating with emerging small businesses, where my focus was dedicated to optimizing their email marketing, encompassing back-office and chat support. Additionally, I took the initiative to manage and enhance their social media presence, curating compelling content through posts and refining videos with skilled editing for impactful reels. My most recent experience included being an inbox replies manager helping to generate leads and book clients for the company. Before starting my career as an independent contractor, I have expertly navigated a diverse array of customer service roles throughout my extensive two-decade tenure in the BPO (Business Process Outsourcing) industry. This multifaceted journey has encompassed inbound phone assistance, fraud risk prevention, and even delving into the realm of sales. My commitment to personal growth and professional development has led me to actively participate in internal advancement programs, where I honed my skills in quality assurance and contributed to shaping effective learning and development initiatives. My career path has been intertwined with industry titans headquartered in the United States, India, and Singapore, where I played a pivotal role in delivering exceptional service and fostering growth.