If you're looking for an assistant who can jump right in and start making an immediate impact, I'm your person!
*10+ years of Customer Service Experience
* Multi-Talented Ecommerce Virtual Assistant
*Shopify and Quickbooks Pro
My expertise in strategic enablers will aid in the increase of customer trust, loyalty, and differentiation, all of which will lead to the strengthening of customer retention. Additionally, it will help your team scale efficiently and reduce risks, contributing to improving customer lifetime value and standing in the global market. ????
Here's the list of my expertise that can change your life.
* Ecommerce Customer Support | General Customer Support | Technical Support
* Community and social media moderation
*Shopify Guru | Shopify Admin support | Virtual Assistance
* Appointment Scheduling | Calendar Management
*Online Chat Support |
*Data Entry | Product Listing | Product Uploading | Dropshipping
*Order Processing | Sold outs and Return Processing
*Community and social media moderation
*Bookkeeping | Invoicing | Time tracking | Expense tracking | Inventory tracking
I'm tech-savvy and I'm well-equipped to work with these tools.
Gorgia
Zendesk
Microsoft Outlook/Teams
Microsoft Office
Slack
Klaviyo
Foursixty
Okendo
Salesforce
Siebel
Genesys
Siebel
Canva
Gsuite
Intuit Quickbooks
Sound like a fit? Drop me a quick message or invite so we can schedule a Discovery Call :)
xoxo,
Erl
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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