I have been working in the BPO industry and has been part of Customer Service for 8 years now. My experience is a mixture of being a Customer Service Representative with a short technical background- both American and Australian clients. I take calls, do chat and
In addition, I have administrative support background and I am accustomed to working on multiple tasks at a time making sure they are done on time. I send reports to client and reading out weekly business review/performance.
I pride myself on aiming to always deliver a job well done. Developed my skills in handling customer complaints effectively and remain calm under pressure.
I'd love to hop on a call with you and discuss how I can support your business and goals.
Additional skills: Knowledge in Excel, MS Office, Outlook, VICI dial, CRM an Cin7 | Phone, Chat an
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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