Amber

Customer Service

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Overview

Looking for full-time work (9 hours/day)

at $4.00/hour ($792.00/month)

Bachelors degree

Last Active

April 24th, 2024 (12 days ago)

Member Since

September 16th, 2022

Profile Description

I have been working in the BPO industry and has been part of Customer Service for 8 years now. My experience is a mixture of being a Customer Service Representative with a short technical background- both American and Australian clients. I take calls, do chat and email with knowledge of basic CRM.


In addition, I have administrative support background and I am accustomed to working on multiple tasks at a time making sure they are done on time. I send reports to client and reading out weekly business review/performance.
I pride myself on aiming to always deliver a job well done. Developed my skills in handling customer complaints effectively and remain calm under pressure. 

I'd love to hop on a call with you and discuss how I can support your business and goals. 

Additional skills: Knowledge in Excel, MS Office, Outlook, VICI dial, CRM an Cin7 | Phone, Chat an Email communication | Customer Service Retention or Saving a Sale | Admin Support 

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Other Skills

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Customer Support » Technical Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
31
Gender
Female
Website
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Address
Mandaue City, Cebu
Tests Taken
IQ
Score:  93
English
C2(Advanced/Mastery)
Uploaded ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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