Virtual Assistant | Customer Service Specialist | Lead Generation & Sales Suppor

Experienced in generating qualified leads through research, prospecting, data collection, and outreach activities to support business growth and sales objectives.

Detail-oriented professional with experience entering, updating, verifying, and maintaining accurate business records while ensuring data integrity and efficiency.

Experienced in delivering excellent customer service by addressing inquiries, solving problems, and maintaining positive client relationships through professional communication.

Experienced in using SEMrush for keyword research, competitor analysis, search volume tracking, and SEO data collection to support digital marketing and business research projects.

Sunny Marketing - Lead generation, subscriExperienced in supporting sales activities, managing customer relationships, tracking sales performance, and assisting in achieving business revenue goals.ption agent, and data entry researcher.

Proficient in organizing, managing, and analyzing data using Microsoft Excel. Experienced in creating spreadsheets, sorting information, filtering data, using formulas, and maintaining accurate records for business operations.

Experienced in collecting, analyzing, and organizing market data to identify trends, customer preferences, competitors, and business opportunities.

Knowledgeable in performance-driven marketing strategies focused on generating measurable results through customer acquisition, lead generation, and campaign optimization.

Capable of creating, managing, and supporting email marketing campaigns designed to engage customers, generate leads, and increase brand awareness.

Experienced in handling customer inquiries, resolving issues, maintaining customer satisfaction, and ensuring effective communication between clients and businesses.

I have experience managing and editing videos from the past, focusing on basic editing tasks such as trimming, adding simple transitions, and organizing clips for clear storytelling.

Skilled in identifying potential customers and business opportunities through online research, database building, and lead qualification processes.

Skilled in creating graphics, promotional materials, social media content, and marketing visuals using Canva.

Knowledgeable in analyzing market trends, price movements, support and resistance levels, and chart patterns to support financial market decision-making.