Ian

Customer Service Expert | Shopify & Amazon VA

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.71/hour ($909.09/month)

Bachelors degree

Last Active

July 7th, 2026 (14 days ago)

Member Since

September 13th, 2022

Profile Description

Hi, I'm ---------- ---------- – Your Reliable Virtual Assistant & E-Commerce Specialist

With over 8 years of customer service experience in a BPO environment and more than a year of hands-on Shopify and Amazon platform expertise, I am dedicated to helping your business succeed. 

Whether you need a General Virtual Assistant or a Shopify Virtual Assistant, I bring the skills and professionalism to get the job done efficiently.

What I Offer:

General Virtual Assistance: Email & calendar management, data entry, customer support (email, chat, phone), social media coordination, research, and lead generation.

Shopify Virtual Assistance: Product listings, inventory management, order processing, store setup & optimization, customer service (refunds, FAQs), and app integrations.

Amazon Seller Support: Product listing optimization, inventory management, FBA support, customer service, and basic PPC setup.

Leadership & Support Skills:

Served as a Team Leader for 1 year, supporting tea ---------- mbers with their performance metrics, fostering collaboration, and ensuring target achievement.
Strong analytical skills to monitor and improve team stats and productivity.

Why Work With Me?

Experienced & Reliable: 8+ years in customer service, ensuring professional and courteous support.

E-Commerce Savvy: Proven track record in Shopify and Amazon management.

Tech-Proficient: Skilled in tools like Shopify, Amazon Seller Central, Google Workspace, Excel/Sheets, Zendesk, Canva, and Klaviyo.

Fast Learner & Detail-Oriented: Adapt quickly to new platforms and ensure accuracy in all tasks.

Excellent Communicator: Fluent in English, with clear and effective communication.

Let's collaborate to streamline your operations and boost your online business!
Contact me today — I’m ready to support your success!

Top Skills

Experience: 6 months - 1 year

Experience: 1 - 2 years

Experience: 10+ years

Other Skills

Experience: Less than 6 months

Basic Information

Age
38
Gender
Male
Website
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Address
General Trias, Cavite
Tests Taken
IQ
Score:  136
DISC
Dominance: 37
Influence: 19
Steadiness: 23
Compliance: 21
English
C2(Advanced/Mastery)
Government ID
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