Noverlyn

Executive Virtual Assistant and Lead Generation Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 24th, 2024 (3 days ago)

Member Since

September 13th, 2022

Profile Description

I assist small and medium business owners in attaining their objectives by utilizing my versatile expertise to deliver forward-thinking assistance, streamline processes, and enhance operational effectiveness. 

By enabling executives to concentrate on strategic endeavors, I facilitate the attainment of business goals with assurance.

With a dynamic background spanning 13 years across customer service and teaching industries, I bring a unique blend of expertise to executive support roles. 

My 4 years in customer service have honed my communication finesse and problem-solving acumen, ensuring seamless interactions with stakeholders at all levels.

Meanwhile, my extensive 9-year tenure in education has instilled in me meticulous organizational skills and a keen eye for detail, vital for managing complex administrative tasks with precision. 

Here are the services I can provide for you:

Managing Incoming and Outgoing Emails
Appointment and Meeting Arrangement
Travel Logistics Coordination
Recording Meeting Proceedings
Multichannel Customer Assistance ( Email, Phone, and Chat Support)
Social Media Handling
Lead Identification via Boolean Search

AREAS OF EXPERTISE: 
Project Management: Trello & Google Drive
Customer Service: Zendesk
Social Media: Meta Business Suite, Instagram, Facebook, TikTok
Creatives: Canva & CapCut
Microsoft Office: Excel, Word & PPT
Google Suite: Google Meet, Forms, Google Sheets
Communications: Skype, Upgrade to see actual info, Zoom, Google Chat                     

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: Less than 6 months

Customer Support » Customer Service » Conflict resolution

Experience: 2 - 5 years

Other Skills

Marketing » Content Creation » Article Writing

Experience: 5 - 10 years

Customer Support » Sales Support » Account Retention

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Office and Administration » Travel Planning

Experience: Less than 6 months

Office and Administration » Personal Assistant

Experience: Less than 6 months

Customer Support » Customer Service » Payment Processing

Experience: 1 - 2 years

Basic Information

Age
34
Gender
Female
Website
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Address
CAUAYAN, NEGROS OCCIDENTAL
Tests Taken
IQ
Score:  117
DISC
Dominance: 50%
Influence: 16%
Steadiness: 19%
Compliance: 16%
English
C2(Advanced/Mastery)
Uploaded ID
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