I have two years of work experience as a Travel Consultant.
• I create FIT and Group International and Domestic travel itineraries and convention proposals
• Manage bookings, rebook, refund, and cancellation concern • Manage supplier contracts• Provide excellent customer service thru
• Provide research and update regarding supplier terms & conditions, travel trends, and related current events and
• Perform any other task that connects to client and supplier concerns.
Worked as a Part-Time E-commerce Specialist
• Answered customers' questions about the merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise thru Shopify and other branch locations.
•Places special orders.
• Collects payment using the store point of sale system.• Processes returns and exchanges.
I am currently working as a Sales Operations Assistant ( Real estate company)
Perform Administrative duties on the sales process, documentation, consolidation report, and other after-sales concerns under our Sales Team.
• Analyze Sales productions, and accounts with incomplete tagging.
• Monitor Projected Cancellations, DP Past dues, and other delinquent accounts under our sales team.
• Update Orphaned accounts and other reports.• Address seller's and customer's concerns.
• Send updates to the whole sales team and other concerned departments.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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