Rocelle

VIRTUAL ASSISTANT

80 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $4.00/hour ($440.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (11 days ago)

Member Since

September 11th, 2022

Profile Description

I have two years of work experience as a Travel Consultant. 
• I create FIT and Group International and Domestic travel itineraries and convention proposals 
• Manage bookings, rebook, refund, and cancellation concern • Manage supplier contracts• Provide excellent customer service thru emails and inbound calls.• Update B2B client information and I also handle a Group of Doctors in the Philippines as our VIP client. 
• Provide research and update regarding supplier  terms & conditions, travel trends, and related current events and
• Perform any other task that connects to client and supplier concerns.


Worked as a Part-Time E-commerce Specialist
• Answered customers' questions about the merchandise.
• Assists customers with purchase decisions. 
• Retrieves merchandise thru Shopify and other branch locations.
•Places special orders.
• Collects payment using the store point of sale system.• Processes returns and exchanges.


I am currently working as a Sales Operations Assistant ( Real estate company)
Perform Administrative duties on the sales process, documentation, consolidation report, and other after-sales concerns under our Sales Team. 
• Analyze Sales productions, and accounts with incomplete tagging.
 • Monitor Projected Cancellations, DP Past dues, and other delinquent accounts under our sales team.
 • Update Orphaned accounts and other reports.• Address seller's and customer's concerns.
• Send updates to the whole sales team and other concerned departments.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Other Skills

Marketing » Telemarketing

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Marketing » Email Marketing

Real Estate » Lead Generation

Customer Support

Customer Support » Sales Support

Marketing » Craigslist Posting Marketing

Marketing » Direct Mail Marketing

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
27
Gender
Female
Website
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Address
Pangil, Laguna
Tests Taken
IQ
Score:  97
DISC
Dominance: 44
Influence: 20
Steadiness: 22
Compliance: 15
English
C2(Advanced/Mastery)
Uploaded ID
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