Technical Support Engineer with hands-on experience supporting Oracle NetSuite ERP, specializing in Supply Chain Management (SCM), Manufacturing, Inventory Management, Work Orders, and Material Requirements Planning (MRP).
I have over 6 years of combined experience in technical support, customer service, claims management, and business operations support. My background includes troubleshooting complex system issues, analyzing business processes, resolving customer concerns, and working with cross-functional teams to deliver effective solutions.
I am skilled in problem-solving, case management, root cause analysis, process documentation, and customer communication. I am comfortable working independently, handling multiple priorities, and supporting both technical and non-technical users.
Key Skills:
• Oracle NetSuite ERP Support
• Supply Chain Management (SCM)
• Manufacturing & Production Support
• Inventory Management
• Material Requirements Planning (MRP)
• Work Orders & Assembly Builds
• Technical Troubleshooting
• Customer Support
• Process Analysis
• Root Cause Analysis
I am currently seeking remote opportunities where I can contribute my technical expertise, analytical skills, and customer-focused approach to help businesses improve their operations and support processes.
Experience: 2 - 5 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.