General VA

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor of Arts in Communication

Last Active

February 19th, 2024 (94 days ago)

Member Since

October 13th, 2015

Profile Description

Customer Service and Live Chat Support (Intercom)
• Email Support - responding to customer service concerns.
• Live Chat Support - providing real-time support to live
website visitors
• General Operations - refunds, cancellations, fulfillment,
product upload/edit, pricing, discount codes, plugins, and apps.

Database and KPI Management
• Employee's Information Sheet
• Old and New Customer's datasheet)
• Datasheet for business partners (Influencers and Investors)

Call handling
• Attending calls from International and Whatsapp
• Cold calling to potential clients

Social Media Manager and Marketing Associate
• Curating engaging content
• Liking and Responding to comments
• Scheduling the posts
• Linkedin Lead Generation

Tools Familiar with:
• Intercom• Shopify• Trello – Slack• Basic Photoshop – Canva• Microsoft Office - Google Docs/Sheet/Slide• Wordpress• Django?• Keepa• SAS