Customer Support | Technical Support | Recruitment & Onboarding VA | CRM, Helpde

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 14th, 2026 (today)

Member Since

September 10th, 2022

Profile Description

I am a versatile Customer Service, Technical Support, Recruitment, and Onboarding Specialist with over 5 years of experience supporting customers, candidates, and internal teams in fast-paced remote environments. I am passionate about delivering exceptional service, resolving technical concerns, streamlining administrative processes, and creating positive experiences from the first point of contact through onboarding.

My background includes providing technical and customer support via phone, email, live chat, and ticketing systems, troubleshooting account and software-related issues, and ensuring timely resolution of customer concerns. In addition, I have experience supporting recruitment and onboarding processes, including candidate communication, interview coordination, pre-employment documentation, onboarding assistance, and maintaining accurate records while ensuring a smooth and professional hiring experience.

**Core Skills:**

* Technical Support & Troubleshooting
* Customer Service (Phone, Email & Live Chat)
* Recruitment & Candidate Coordination
* Employee Onboarding Support
* CRM & Applicant Tracking Systems (ATS)
* Helpdesk & Ticket Management
* Administrative Support
* Scheduling & Calendar Management
* Data Entry & Documentation
* Issue Resolution & Escalation Handling
* Professional Written & Verbal Communication
* Time Management, Organization & Multitasking

I am highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities while maintaining accuracy and professionalism. My goal is to help businesses enhance customer satisfaction, support efficient hiring and onboarding processes, and contribute to operational success through reliable service, effective communication, and a commitment to continuous improvement.