General Virtual Assistant | Data Entry Specialist

With over 3 years of experience in Business Process Outsourcing and more than 1 year in the E-commerce industry, I have demonstrated proficiency in managing E-commerce shops, efficiently handling refunds, addressing supplier concerns, and managing order fulfillment processes. Additionally, I have experience in creating SOPs, automating tasks using Google Sheets, and conducting competitor research. My expertise extends to providing outstanding customer support, effortlessly resolving complex inquiries, and ensuring timely resolutions. Throughout my career, I have consistently met and exceeded KPIs, showcasing a track record of success.

With 2-5 years of experience, I have honed my skills in creating a comprehensive Knowledge Base using Microsoft Excel. I am proficient in leveraging advanced Excel formulas to organize and manage data effectively. Additionally, I excel in designing dynamic dashboards that provide insightful visual representations of complex information. My experience includes developing sophisticated Excel solutions that streamline processes and enhance productivity.

With 2-5 years of experience, I specialize in conducting competitor research and excel in data entry tasks. I am skilled in creating dynamic dashboards and proficient in crafting complex formulas using Excel or Google Sheets. My expertise lies in efficiently organizing and inputting data while ensuring accuracy and precision. Additionally, I am adept at transforming raw data into actionable insights, enhancing decision-making processes for businesses.

In my spare time, I enjoy indulging in hobbies that enrich my skills and knowledge. I particularly find joy in web scraping and simplifying tasks through automation, often saving the results to JSON files or utilizing the Google Sheets API. Additionally, I have dedicated myself to completing the "100 days of Python" challenge, continually enhancing my proficiency in the language and exploring its diverse applications. These hobbies not only provide me with personal fulfillment but also contribute to my professional growth and expertise.