I started working in the BPO industry as a Customer Service Representative for an international retail brand (3 years) and international telecommunications company (6 years). Then transitioned to remote working as Customer Service Representative for a financial technology company (2 years) and Property Management VA (2 years). I have extensive experience in handling inbound and outbound calls,
Experience: 5 - 10 years
I supported the customers via live chat - whether about billing and technical concerns.
Experience: 5 - 10 years
I have experience handling inbound and outbound calls, email management, creating and replying to tickets, and technical support.
Experience: 1 - 2 years
Assisting property manager, clients and vendors in communicating tenants and vendors via call and email. I also have experience in creating leases.
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