Customer Service Representative

Overview

Looking for part-time work (5 hours/day)

at $4.00/hour ($440.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (yesterday)

Member Since

September 6th, 2022

Profile Description

Looking for committed and reliable customer service for your business or company? I got you! I've been working in customer service for more than 3 years now. I have experience working as a PM/DM agent, social media support agent, phone support agent, email support agent, and live chat agent. 
?Key Skills:
* Multi-channel communication: expertise on multiple platforms like telephone, social media messaging, live chat, and emails. 
* Problem solving: resolving the queries of the customers in an efficient manner. 
* Effective Communication Skills
* Detail-Oriented
* Patient and empathetic
* Good at building rapport and connecting with the customer
* CRM Management (Salesforce, Gnatta, and Agent Desktop)
* I have experience working in e-commerce settings, retail companies, and telecommunication companies. 
* Trained for non-technical queries such as billing, after-sales, and payment queries. 
* Trained as technical support for basic troubleshooting. 
What I am looking for in a company is what I can attribute to making quality customer service: that I can join a team in which I can be productive and apply all the skills I learned.
For more details on my experience, here’s my portfolio: Upgrade to see actual info? usp=drive_link
If you think I'm the next customer service representative you're looking for in your company, please message me and let's talk about how we can help each other.