Rafael

Medical VA | Executive Assistant | Team Lead | PH Nurse

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

July 10th, 2024 (4 days ago)

Member Since

September 6th, 2022

Profile Description

I am Upgrade to see actual info Upgrade to see actual info, 33-year-old PHRN from Cebu, Philippines.

I have more than 12 years of experience in the customer service field in one of BPO companies here in the Philippines supporting different programs in US Healthcare (Medical & Prescription) and Telecommunications/Sales Industries.

I was part of the leadership team for 8 years handling a team of supervisors and agents, conducting coaching sessions and final interviews, managing KPI performance and overseeing the day-to-day operations of the account.

Also, I worked as a Medical VA for 6 months supporting US-based clients in Radiology and Psychiatric Field doing different administrative tasks such as Appointment Setting, Eligibility and Benefits Verification, Data entry tasks and file management on EHR , Payment Processing, Receiving Inbound/Making OB calls to patients, insurances/payers, pharmacies and many more.

Top Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Office and Administration » Transcription

Accounting » Investment Accounting » Strategic Planning

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Video Editing

Customer Support » Phone Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
35
Gender
Male
Website
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Address
Lapu-Lapu, Cebu
Tests Taken
IQ
Score:  114
DISC
Dominance: 25%
Influence: 33%
Steadiness: 17%
Compliance: 25%
English
C2(Advanced/Mastery)
Uploaded ID
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