Email, Phone & Chat Customer Support with Zendesk Experience

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelor in Science in Information Technology 

Last Active

April 2nd, 2024 (33 days ago)

Member Since

September 5th, 2022

Profile Description

Dedicated professional with 6 years of experience who provides
customer support through various channels such as phone, chat, email, and
social media. Utilize a variety of software tools to navigate customer
accounts, research, and review policies, and communicate effective solutions in
a fun and fast-paced environment.

Highly teachable and have a thirst for self-improvement. Excited by opportunities to grow and bring clients’ businesses to the next level.

Availability: 
Manila Time: 5 PM – 9 PM 
US Eastern Time: 5 AM – 9 AM

Soft Skills: Online Tools Efficiency, Exceptional
Time Management, Organizational Expertise, Multi-platform Communication Prowess, Customer Centric, Proven Self-sufficient, Flexibility, Tech Savvy, Excellent Written, and Verbal Communication Skills, Organization and Planning Skills, and Ability to Handle Pressure

Tools: Canva, Chargebee, CRM, Upgrade to see actual info, Google Suite -- drive, docs, hangouts, sheets, slides, MyCSP, Notion, RIO, Salesforce, Slack, Stella, Stripe and Zendesk