I’m
???? Customer Service & Client Support
With a solid background as a Customer Service Representative and Subject Matter Expert, I excel at handling high-volume communication, resolving inquiries with empathy and efficiency, and ensuring excellent client satisfaction. I have consistently maintained performance metrics in both inbound and outbound environments while keeping customer retention a priority.
???? Recruitment & Talent Acquisition
As a Talent Acquisition Specialist and Recruiter, I’ve successfully managed end-to-end hiring processes for BPO and healthcare roles. From sourcing through LinkedIn, job boards, and social platforms to screening, interviewing, and onboarding, I ensure a seamless candidate experience while aligning hiring strategies with organizational goals.
???? Sales, Lead Generation & Appointment Setting
With proven success as an Appointment Setter and Business Development Representative, I have generated leads through cold calling,
???? Administrative & Virtual Assistance
I bring strong organizational skills to executive support, including calendar management, travel coordination,
???? Tools & Platforms
I’m proficient in CRM and productivity tools such as Salesforce, HubSpot, Zoho,
? What I Offer:
*End-to-End Recruitment (Sourcing, Screening, Interviewing, Onboarding)
*Lead Generation (Cold Calling,
*Appointment Setting & Sales Support
*Customer Service & Client Relationship Management
*Virtual Assistance (Calendar,
*Social Media & Content Management
*Data Entry & Report Preparation
*CRM Tools: Salesforce, HubSpot, Zoho,
*Proficient in MS Office & Google Workspace
*Strong Communication & Organizational Skills
If you’re looking for someone who can connect with clients, close appointments, recruit top talent, or deliver excellent administrative support, I’d love to be part of your team. My passion is helping businesses grow while ensuring every customer and client interaction is a positive one.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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