Phoebe

VA

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

High school diploma

Last Active

July 2nd, 2026 (10 days ago)

Member Since

September 2nd, 2022

Profile Description

I’m a highly adaptable and results-driven Customer Service and Technical Support professional with 4 years of experience in the BPO industry, specializing in telecommunications, retail support, billing, sales, and Tier 2 technical support. I have a proven ability to manage high-volume customer interactions through phone, chat, and email while maintaining excellent customer satisfaction and service quality.

My background has strengthened my skills in problem-solving, multitasking, customer retention, upselling, and handling escalations efficiently. I am tech-savvy, detail-oriented, and quick to learn new tools and processes with minimal supervision. In addition to customer support, I am skilled in data entry, email and calendar management, organization, CRM systems, and administrative tasks. I am passionate about delivering excellent customer experiences and helping businesses improve operations, customer relationships, and overall performance.