Managing schedules, arranging meetings, managing contact lists, handling
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Experience: 5 - 10 years
Customer Support Representative | BPO* - Managed high-volume inbound calls, emails, and chats for US/UK accounts, resolving billing, technical, and account issues with 95%+ CSAT and AHT under 6 minutes.
Experience: 1 - 2 years
Tech Support VA from Sutherland Global - Haband Account. I resolved e-commerce and account issues for US customers, handled order tracking, password resets, and site navigation problems while meeting AHT and QA targets.
Experience: 2 - 5 years
Medical Data Entry Clerk | Birthing Facility* - Accurately encoded patient records, OB charts, ultrasound results, and billing data into EMR/EHR systems with 99?curacy while maintaining HIPAA confidentiality.
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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