Overview
Looking for any work (4 hours/day)
at $4.88/hour ($472.00/month)
Bachelors degree
Last Active
July 6th, 2026 (11 days ago)
Member Since
August 30th, 2022
Profile Description
*Experienced Customer Support Representative | Quality Assurance & Process Improvement 5 years of experience in high-volume support environments with a dedicated focus on quality monitoring, compliance, and service excellence.
*Bachelor Degree Holder in Tourism Major in Travel and Tours
*Knowledgeable using SalesForce, Microsoft Office, Zendesk, Slack, Shopify, Gorgias, PBI and Google workspace
*Has an experience with an e-commerce account
*Has an experience with account moderation
*Has an experience with food online delivery
*And has experience supporting back office for a web and mobile work management platform
*A Real-Time Analyst
*Reservation Officer
*An event coordinator
Top Skills
Office and Administration » Quality Assurance
Experience: 2 - 5 years
I am a customer-centric professional with 5 years of experience bridging the gap between support and quality. I don’t just resolve tickets; I analyze them. With a background in Quality Department operations, I am passionate about identifying friction points, coaching teams toward excellence, and ensuring every customer interaction meets the highest organizational standards.
Other Skills
Office and Administration » Content Moderation
Experience: Less than 6 months
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Trinidad, Bohol
- Tests Taken
- IQ
- Score: 138
- DISC
- Dominance: 38
- Influence: 29
- Steadiness: 12
- Compliance: 21
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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