Tech-Savvy | Data management Guru | Customer service PRO

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

1st year college undergraduate

Last Active

May 17th, 2024 (11 days ago)

Member Since

August 30th, 2022

Profile Description

Experienced BPO Professional and Versatile Virtual Assistant

•About me: 
With over 3 years in the BPO industry, I bring a wealth of experience as a Customer Service Representative turned Technical Support Specialist. My dedication to seamless customer interactions, coupled with my tech-savvy mindset, has fueled my journey.

•Key skills: 
-Customer Service Excellence: Guiding customers through account inquiries, billing concerns, and product questions with utmost care.
-Tech Troubleshooting: Offering expert product knowledge and resolving technical issues for enhanced user experiences.
-Data Dynamo: Proficiently managing and updating databases, ensuring precision in customer info, sales data, and inventory records.
-Chat & Email Pro: Delivering clear, concise, and effective communications to ensure customer satisfaction.

•Virtual assistance expertise: 
-Sales Support: Collaborated within the finance team, promoting app finance features to drive sales and engagement.
-Outreach Maverick: Executed successful outreach on social media, connecting with aesthetic practitioners and clinics to introduce app benefits.
-Multichannel Support: Provided dedicated assistance to practitioners via phone, email, and chat, ensuring seamless interactions.

•Why choose me: 
I am not only well-versed in BPO dynamics but also committed to continuous growth. My enthusiasm for learning and adaptability propels me to embrace new Upgrade to see actual infoeking an adaptable, dedicated, and tech-savvy professional? Let's talk about how I can elevate your team's success.