Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 21st, 2024 (52 days ago)

Member Since

August 30th, 2022

Profile Description

I
am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info. I am 24 years old, and I am currently residing
in Cebu City, Philippines. I’ve been working as Customer Service Representative
at Eperformax for more than 3 years and handled calls, emails, and chats with
experience in both telemarketing and telcom service. I believe that during
those working experience I have developed impeccable manners, and an ability to
calm agitated or distressed customer. The ability to make sure that their
concerns or issues will be resolved and taken care of.  I am confident I’d make a strong addition to
your team.
As
mentioned, I have worked with Eperformax – Contact Center. At Eperformax I
began as a Customer Service Representative but was quickly promoted to the Quality
Analyst position after a year and a half of taking calls and handling both chat
and email. After 6 months I was promoted again as a supervisor wherein I
handled a team with 15-20 headcounts. I was the one responsible for their
attendance, performance, and metrics. While I was a Supervisor, I was one of
the main customer service representatives, handling a range of escalated
customer issues. At Eperformax I learned how to handle difficult situations not
just in calls but also in a face-to-face environment, as well as basic customer
service skills.
After
a few years working in a contact center industry, I have dUpgrade to see actual info to bring my
business elsewhere and started looking for a job remotely where I can work while
being comfortable at home. That’s why I entered freelancing industry. I first
started as an Appointment Setter for 3 months, but my client dUpgrade to see actual info to pause
his business and took a break. The second client I had hosted 11 properties
which I helped him to manage and that’s where I found my niche in the
freelancing industry. I was his virtual assistant for 3 months and he dUpgrade to see actual info
to let go of some of his properties.
My
experience from being a Virtual Assistant, Customer Service Specialist and
natural communication skills make me a uniquely qualified and useful candidate
for your customer service department. I would be a great fit for your company
and very much would appreciate the opportunity to meet you for an interview, if
you’d consider me. Thank you for your time and consideration of my application,
and I am looking forward to hearing back from you.