Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

College Graduate

Last Active

April 28th, 2024 (16 days ago)

Member Since

October 2nd, 2015

Profile Description

Experienced customer service professional now currently working in IT. Over four years of experience providing support to US customers across multiple industries covering e-mail, chat, and phone support. I've now transitioned into IT Operations, bringing a strong foundation in problem-solving, communication, and adaptability. 

Key Skills & Expertise:Customer Service Excellence: Demonstrated ability to handle a wide range of customer inquiries, resolve issues efficiently, and ensure customer satisfaction in fast-paced environments.Multichannel Support: Proficient in providing support via phone, chat, and email channels, adept at managing multiple communication channels simultaneously while maintaining professionalism and Upgrade to see actual infodustry Experience: Extensive background in customer service roles for telecommunications, food delivery, and merchandise companies, gaining valuable insights into customer needs and preferences across diverse sectors.Technical Proficiency: Transitioned into IT with a solid understanding of technical concepts and troubleshooting methodologies, capable of providing technical support and assistance to end-users.