Audiane

Customer Service/ Records Retrieval Specialist/Legal Assista

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (5 days ago)

Member Since

August 28th, 2022

Profile Description

I am a detail-oriented professional with strong experience in customer service and legal record retrieval. For the past several years, I have assisted law firms, insurance companies, and third-party providers by retrieving, organizing, and managing medical and legal records with accuracy and confidentiality.
My background in customer support has equipped me with excellent communication skills, empathy, and problem-solving abilities allowing me to handle client concerns, coordinate with providers, and ensure smooth workflows. I am highly familiar with handling sensitive information in compliance with data privacy regulations, and I always prioritize accuracy, efficiency, and confidentiality.
Key strengths include:
- Legal and medical record retrieval, review, and organization
- Client communication and support (phone, email, chat)
- HIPAA and data confidentiality compliance
- Case file management and documentation
- Strong attention to detail and time management
- Ability to multitask and meet strict deadlines
I am seeking a remote opportunity where I can leverage my skills in customer service and record retrieval to contribute to a team’s success, while continuously growing in a professional and supportive environment.

Top Skills

Professional Services » Legal Services

Experience: 2 - 5 years

Background in legal support services with focus on confidentiality, organization, and timely record retrieval.

Office and Administration » Data Entry

Experience: 1 - 2 years

Experienced in managing high-volume data entry while ensuring confidentiality and precision.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Experienced in handling inbound and outbound calls with English-speaking clients, providing clear communication, problem resolution, and excellent customer service. Skilled in active listening, de-escalation, and using CRM tools to ensure customer satisfaction.