Ace

MSP Helpdesk Engineer

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 29th, 2024 (9 days ago)

Member Since

August 28th, 2022

Profile Description

Experienced in installing software applicationsHas knowledge in network and phone troubleshooting( Avaya IP phone )Experienced in Team Foundation Server (Microsoft Visual Source Safe)
Experienced in Pure Cloud Administrator
Experienced in CA Service Desk and Isupport Ticketing Tool
Advanced technical proficiency in Microsoft Office (Excel, Word, PowerPoint, Visio and Outlook)
Communication Skills - Fluent in both Verbal and Written communication
Technical Skills - Advance knowledge in Microsoft Office / Google WorkspUpgrade to see actual info  ( Word, Excel, PPT)
Sound Knowledge in managing  iUpgrade to see actual info, request and change-order tickets
Critical thinking and problem solving skills
Typing Skills - 55WPM
Comprehension Skills
Multi-Tasking Skills
Fast Learner - Willing to be trained
Quality Assurance - Trained in evaluating calls and chat for IT Service Desk Agents
Photo and Video editing - Has knowledge in editing photos in Canva and editing videos using Adobe Premiere

Additional Skills:
FUpgrade to see actual infobook and Google Advertising - Can create, pause, monitor and analyze
Shopify Website Creation - Created my own ECommerce website for Dropshipping
SEO - Has knowledge in optimizing websites for more traffic using google SEO



Top Skills

Advertising » Facebook Ads

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Phone Support

Advertising » Creative Advertising

Office and Administration » Email Management

Design » Adobe » Photoshop

Video Editing

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Basic Information

Age
28
Gender
Male
Website
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Address
Santa Rosa, Laguna
Tests Taken
IQ
Score:  107
DISC
Dominance: 34
Influence: 25
Steadiness: 27
Compliance: 14
English
C1(Advanced)
Uploaded ID
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