Olegario

Virtual Assistant / Tech Support / Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

October 1st, 2015

Profile Description

I worked as a customer service representative and technical support specialist for 8 years. I am customer-service oriented person and I have good communication and problem-solving skills coupled with initiative and accuracy to provide the customer with an efficient and positive experience.

I also have the experience of handling a team as an assistant to our supervisor for 3 years catering to the needs of my down lines such as Daily Time Record updating, Technical Inquiries, Call Escalation, and Data Gathering (Reports using MS Word, PowerPoint and Excel).

I am also familiar in using Google Docs and other cloud services.
Experienced in troubleshooting the ff:
- Router Configuration, Computer related issues, IP Camera Configuration.

I also have a 2 year experience in working for SaaS company as a Customer Service Representative, working with customers and answering queries using a ticketing system such as Zendesk.