Customer Service Specialist / Support  Shopify and Etsy VA

Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

High school diploma

Last Active

May 7th, 2024 (2 days ago)

Member Since

August 28th, 2022

Profile Description

Hello! 

I'm Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, your dedicated Customer Service Specialist/Support expert. With nearly 2 years of hands-on experience in customer service, I've been a key player in two successful e-commerce ventures, specializing in email management. Additionally, I bring valuable expertise in using the Shopify tool and have delved into the exciting world of TikTok affiliate shops, engaging with influencers for collaborations.

Here's what I can bring to the table:

1. **Email Management Excellence:** With a focus on customer satisfaction, I have efficiently managed emails for two e-commerce businesses, ensuring prompt responses, resolving queries, and maintaining high communication standards.

2. **Shopify Proficiency:** My experience includes adept use of the Shopify tool, contributing to streamlined operations, efficient order processing, and overall enhancement of the e-commerce experience.

3. **Influencer Collaboration:** In TikTok affiliate shops, I've actively engaged with influencers. From sending product samples to initiating meaningful conversations for collaborations, I bring a hands-on approach to influencer relations, contributing to brand visibility and growth.

4. **Adaptability:** The ability to seamlessly transition between email management, e-commerce tools, and influencer collaborations showcases my versatility. I thrive in dynamic environments and adapt quickly to new challenges.

5. **Effective Communication:** My communication skills extend beyond emails to influencer interactions. I understand the importance of clear and engaging communication to foster positive relationships and collaborations.

6. **Proactive Problem Solver:** I excel in addressing customer concerns and finding solutions. Whether it's resolving issues via email or ensuring smooth collaborations with influencers, my proactive approach ensures challenges are met with effective solutions.

I'm excited about the opportunity to contribute my skills to your team, enhancing customer satisfaction, and driving success in your e-commerce endeavors. Let's collaborate to create a seamless and impactful customer experience!