Sales Agent, Customer Service / Virtual Assistant

Email Marketing: I have created and executed email marketing campaigns within HubSpot, leveraging its robust features to design visually appealing emails, segment contact lists, schedule email sends, and analyze campaign performance through detailed metrics and analytics. Marketing Automation: I have implemented marketing automation workflows in HubSpot to automate repetitive tasks, such as sending follow-up emails, assigning tasks to team members, and updating contact records based on specific triggers or actions. Sales Pipeline Management: I have utilized HubSpot's CRM tools to manage the sales pipeline effectively. This includes tracking deals, logging interactions with prospects, setting reminders for follow-up actions, and generating insightful reports to monitor sales performance. Customer Support Ticketing: I have experience using HubSpot's customer service features to manage support tickets and inquiries. This includes logging customer issues, assigning tickets to appropriate team members, tracking ticket status, and ensuring timely resolution of customer queries.

Graphic Design: I have used Canva's intuitive drag-and-drop interface to design professional-quality graphics for social media posts, blog graphics, presentations, flyers, posters, and more. I am skilled in selecting suitable templates, customizing layouts, and incorporating images, icons, and text to create eye-catching designs. Branding Materials: I have created and maintained consistent branding materials using Canva, ensuring that all visual assets align with brand guidelines and convey a cohesive brand identity. This includes designing logos, brand colors, typography, and templates for marketing collateral and promotional materials. Social Media Graphics: I have designed social media graphics for various platforms, including Facebook, Instagram, Twitter, LinkedIn, and Pinterest. I am proficient in creating posts, stories, cover images, and ads that effectively communicate messages, engage audiences, and drive user interaction.

Appointment Scheduling: I have set up and managed appointment scheduling systems within GHL, allowing prospects and clients to book appointments seamlessly. I have experience in integrating calendar tools, managing availability, and sending automated reminders to ensure appointments are kept. Customer Relationship Management (CRM): I have used GHL's CRM features to maintain detailed records of customer interactions, track communication history, and segment contacts based on various criteria. I have experience in nurturing leads, managing client relationships, and driving customer engagement through targeted communication.