Dianne

Customer Service (chat and e-mail support expert)

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 15th, 2024 (yesterday)

Member Since

August 24th, 2022

Profile Description

Good day! I am Dianne A. Lanzaderas who currently work as a Supervisor in one of the biggest car brand here in the Philippines. I Manage customer concerns with regards to their cars and arranged their appointment with us to assist and addressed the Upgrade to see actual info connection to this, I am fluent in speaking English and used to communicate with different individuals.
I am also task to do reports and monitoring through spreadsheets. Since I am a graduate of BS in Information Technology, I am fun of solving and analyzing things.

Top Skills

Customer Support

Experience: 5 - 10 years

I have been a service crew (counter- the one who take and assemble orders )as my part time job while I am taking my college for more than 2 years in one of the biggest Food chain here in the Philippines (Jollibee Corporation). I've been also a Customer Relation Supervisor for 5 years in Automotive Industry (Ford Group Phillippines). It also part or my work to submit monthly reports on time as a summary of the dealer performance through out the month.

Office and Administration » Data Entry

Experience: 5 - 10 years

Been an Inventory personnel for 5 years in a snack food marketing (OISHI). I am responsible for invoicing and updating the stocks in the system and creating a daily inventory report at the end of the shift. Been also a Customer relation supervisor who handles the department that updates the customer and car details from time to time during services.

Office and Administration » Email Management

Experience: 5 - 10 years

Answers queries and assist customer concerns through emails as part of my job as a Customer Relation Supervisor.

Other Skills

Customer Support » Email Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Customer Support » Sales Support

Experience: Less than 6 months

I can also do simple photo editing through the use of Adobe Photoshop based on my learnings in college as BS Information technology graduate and can also do simple video cropping/transitions by the use of the Tiktok App.

Basic Information

Age
33
Gender
Female
Website
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Address
Cagayan de Oro, Misamis Oriental
Tests Taken
IQ
Score:  106
DISC
Dominance: 35
Influence: 7
Steadiness: 23
Compliance: 35
English
C2(Advanced/Mastery)
Uploaded ID
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