Ivana

Customer Care Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 1st, 2024 (20 days ago)

Member Since

September 25th, 2015

Profile Description

I have been working in the business process outsourcing industry here in the Philippines for 6 years now. With the different styles of trainings and experiences I have acquired from these working years, they have all indeed equipped me with all the skills I possess today in working as a customer service specialist. I answer inbound calls of inquiries on products and services and make outbound calls to potential clients in order to sell the company’s service and product. I make sure that I maintain a thorough knowledge of all products and services and be keen on identifying customer needs and providing solutions to achieve customer satisfaction. As we aim to be globally competitive, I possess a good interpersonal and communication skills with people of diverse cultural backgrounds.

Top Skills

Customer Support » Phone Support

Experience: 5 - 10 years

Customer Support » Healthcare

Experience: 2 - 5 years

Customer Support » Insurance » Medical Insurance

Experience: 5 - 10 years

Other Skills

Customer Support » Technical Support

Experience: 6 months - 1 year

Basic Information

Age
33
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
DISC
Dominance: 24
Influence: 11
Steadiness: 41
Compliance: 24
English
C2(Advanced/Mastery)
Uploaded ID
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