Social Media Manager/ CSR/ Virtual Assistant/ E-Commerce

I'm social media savvy. My passion for social media and content creation has motivated me to pursue social media management as a full-time profession.

With over 13 years of experience in Customer Support, my journey has equipped me with invaluable skills, positioning me as an ideal candidate for roles in this field. Demonstrating consistent excellence, I've achieved 100% of my daily quota with 50-100 calls, reflecting my ability to manage volume efficiently while maintaining a high satisfaction rate among customers. My passion for assisting individuals and dedication to positively impacting lives have driven my career, emphasizing my commitment to enhancing customer experiences.

I am proficient in using various e-commerce platforms and content management systems, and I am a fast learner who can quickly adapt to new workflows and processes. I am also a team player with excellent communication skills, and I am confident that I can build strong relationships with your team members.