Personal Injury Legal VA | Medical Records Retrieval, Auto Claims Filing & Lien

I am skilled in professional phone support, handling both inbound and outbound calls with clarity, empathy, and efficiency. I ensure smooth communication, patient satisfaction, and accurate message delivery at all times.

I am proficient in handling EHR systems, particularly DrChrono, where I’ve managed tasks like patient intake, chart updates, scheduling, and documentation. I can easily adapt to other platforms and ensure accurate, timely, and HIPAA-compliant data entry.

I am trained in insurance verification, including checking patient eligibility, benefits, copays, deductibles, and network status through major insurance portals like Availity, NaviNet, and Tricare.

I have basic graphic design skills using tools like Canva, allowing me to create clean, professional visuals for social media, presentations, and administrative content.

As a Medical Technologist, I ensured accurate diagnostics and explained procedures to patients with clarity and empathy. As a Virtual Medical Assistant, I support patient care remotely through professional communication, timely follow-ups, and maintaining a patient-centered approach in all administrative tasks.

With a strong foundation in medical science terms as a licensed Medical Technologist with hands-on experience in diagnostic testing, clinical workflows, and healthcare documentation

I am well-versed in HIPAA compliance, trained to handle Protected Health Information (PHI) with confidentiality and integrity. I consistently follow privacy protocols to ensure secure and responsible data management in all tasks.

I am trained in medical scribing with a strong grasp of clinical workflows and documentation. I can accurately summarize patient encounters, update EHR notes in real-time, and ensure charts are clear, concise, and compliant with medical standards.