1st level end user support.
Perform hardware troubleshooting for Desktops, Notebooks, Peripherals and Printer
Provide technical assistance such as deploying and setting up of new/old Printers, Notebooks and PCs, software installation and data migration
Experience: 2 - 5 years
Ability to assist, and solve customers'' issues. My goal is to make the customer happy and satisfied with world-class customer service.
Experience: 5 - 10 years
For more than 5 years in the IT industry. Most of the projects I have handled were complete and successful.
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