John
Customer Service Representative/Admin Assistant
Overview
Looking for part-time work (4 hours/day)
at $3.98/hour ($350.24/month)
Associates degree
Last Active
April 6th, 2024 (22 days ago)
Member Since
August 17th, 2022
Profile Description
Hi, I'm John Carlo! I worked as a Customer Service Representative for 4 years and as an Admin Assistant for almost a year.
Thanks to my experience as a CSR and as an Admin Assistant, I'm equipped with a wide range of skillset. From customer service, to calendar and inbox management, chat and
Aside from my technical skills, I also work well with a team, can work independently, have great communication skills, take feedbacks well, adhere to schedules or deadlines, used to working under pressure, have a great work ethic, and I'm happy to learn or take on new tasks!
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 2 - 5 years
I used Excel for data entry while working as an Admin Assistant, and as a CSR, we used a CRM software to document and safekeep customer's data.
Customer Support » Customer Service
Experience: 2 - 5 years
I have extensive experience assisting and resolving customer concerns through chat and email.
Other Skills
Real Estate » Appointment Setting
Experience: 2 - 5 years
Disclaimer: There's no other category for appointment setting which is why I used Real Estate >> Appointment Setting. As a CSR for a tech company, we used a CRM software to setup in-store appointments for customer's who wanted their device to get serviced or inspected.
Customer Support » Email Support
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 6 months - 1 year
I can help with a wide range of admin tasks and can learn any software that is required for the role.
Design » Graphic Design
Experience: 6 months - 1 year
Basic knowledge in Graphic Design using Canva and Adobe Photoshop.
Customer Support » Social Media Moderation
Experience: 6 months - 1 year
As an Admin Assistant, we used to manage our barangay's social media page to engage with the residents. Sharing achievements, incidents within the barangay and news about on-going projects, hosting online events or activities, answering inquiries and many more.
Office and Administration » Microsoft Excel
Experience: 6 months - 1 year
Office and Administration » Microsoft Word
Experience: 6 months - 1 year
Office and Administration » Calendar Management
Experience: 6 months - 1 year
I have basic knowledge with Calendar Management using Google Calendar when I was an Admin Assistant but I'm continuously learning through online courses.
Office and Administration » Email Management
Experience: 6 months - 1 year
Basic knowledge when it comes to Email Management with different email service providers (Outlook, Gmail, Yahoo) back when I was an Admin Assistant, but I'm taking online courses to continuously learn and improve.
Basic Information
- Age
- 26
- Gender
- Male
- Website
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- Address
- City of Dasmariñas, Cavite
- Uploaded ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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