Overview
Looking for part-time work (4 hours/day)
at $3.00/hour ($264.00/month)
High school diploma
Last Active
May 24th, 2024 (2 days ago)
Member Since
August 17th, 2022
Profile Description
A highly motivated person who has almost 5 years experience in BPO industry with two companies. I was assigned as process analyst in my first two years with this industry. In my 2nd company, I worked as a customer service representative in credit card and insurance account. I was assigned in billing department wherein I can consult them regarding billing, such as processing payments, explaining payment history, disputes, processing refunds, and etc. I know my experience is not as enough as other's experience but I have all the behaviors and qualifications that as CSR must have. Also, I'm always willing and open for new learnings.
Top Skills
Customer Support » Phone Support
Experience: 1 - 2 years
Customer Support » Insurance
Experience: 1 - 2 years
I was assigned to the billing department wherein I am able to consult them regarding payment history, processing of refunds and payments, sending statements and payment receipts, and explaining billing transactions.
Customer Support » Customer Service » Payment Processing
Experience: 1 - 2 years
I was assigned to the billing department in two accounts handling credit card and insurance. I used to assist customers with billing concerns including processing payments, refunds, and disputes, and explaining payment history.
Other Skills
Customer Support » Sales Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I used to organized important files and credentials of customers using microsoft excel. I can also used some formulas and I have my own strategy of organizing those files.
Customer Support » Phone Support » English Speaking
Experience: 1 - 2 years
I used to work as a customer service representative for almost 2 years. I have experienced a lot of things during my tenure, such as speaking with irate customers, speaking with a customer who has a different accent, etc.
Office and Administration » Personal Assistant
Experience: Less than 6 months
Marketing » Affiliate Marketing
Experience: Less than 6 months
I used to make promotional videos for TikTok affiliates.
Marketing » Content Creation » Social Media Content Creation
Experience: Less than 6 months
Advertising » Tiktok Ads
Experience: Less than 6 months
Office and Administration » Data Entry
Office and Administration » Email Management
Design » Graphic Design » Canva
Experience: Less than 6 months
Office and Administration » Transcription » Typing
Experience: 1 - 2 years
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Sta. Cruz, Laguna
- Tests Taken
- IQ
- Score: 108
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
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