Hello! I’m Maricar S. Tiwanak, Dental/Medical Virtual Assistant | Organized | Reliable
Efficient in appointment scheduling, patient communication, insurance verification, and documentation. Skilled in dental/medical software and committed to delivering professional, HIPAA-compliant support that helps clinics run smoothly.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
1. Ensure HIPAA compliance and protect patient confidentiality. 2. Manage inbound calls, emails, and chat inquiries from patients. 3. Provide customer service by addressing patient concerns with professionalism and empathy. 4. Schedule, reschedule, and cancel patient appointments. 5. Send reminders and follow-ups via phone, email, or text. 6. Prepare treatment plans and communicate them clearly to patients. 7. Maintain and update patient records in dental practice management software 8. Verify dental insurance coverage and process pre-authorizations.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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