Technical Support/Customer Service

Age:

31

Gender:

Male

Location:

Davao City, Davao Del SUr

Tests Taken:

DISC

×

Dominance:	41%
Influence:	19%
Steadiness:	31%
Compliance:	9%

English
 B2(Upper Intermediate)

Last Active:

January 25th, 2023 (5 days ago)

Member Since:

September 17th, 2015

I have worked with individuals and businesses over the past years, creating a great impact and Upgrade to see actual infoom and through these experiences, I have developed exemplary skills including but not limited to
Key Characteristics/Skills:Techinal Support/ Customer Service/Billing and Sales/Data Entry/Lead Generation/Product Listing/ Multitasking/ Following Procedure/ Time Management/ Virtual Assistant/ Multiple Email Inbox Handling/ Call Handling/ Answering Product Questions / Internet Research/

TOP SKILLS

• Admin Assistant

• Data Entry

• Speaking

• Writing

• Sales Representative

• Telemarketing

• Customer Support

• Email Support

• Phone Support

• Tech Support

Office & Admin (Virtual Assistant)

EXPERIENCE

I have experience as a Virtual Assistant for more than a year. It was more on CRM applications and Marketing email. I was the one guiding clients in using the CRM application in adding leads, generating reports, and all other use of the said application.

SKILL RATING

• Admin Assistant

• Data Entry

• Email Management

• Excel

• Personal Assistant

• Research

• Transcription

• Travel Planning

English

EXPERIENCE

I have been a Technical Support/Customer Service for more than 10 years. Assisting customers in setting up devices, and connecting all wifi-capable devices. Including handling Billing and Sales.

SKILL RATING

• Speaking

• Writing

Sales and Marketing

EXPERIENCE

I have been in Sales for how many years. Selling computer services, network devices, tour packages, health insurance, and pet medicine. 

SKILL RATING

• Affiliate Marketing

• Classified Ads Marketing

• Direct Mail Marketing

• Sales Representative

• Social Media Marketing

• Telemarketing

Customer Service & Admin Support

EXPERIENCE

I am a Technical Support/Customer Service for over 10 years. Fixing network and internet connection problems and most of the customers are located in North America. Also handling customers with questions and issues with Billing, Sales, Product Inquiry, and any product-related question.

SKILL RATING

• Community Forum Moderation

• Content Moderation

• Customer Support

• Email Support

• Phone Support

• Tech Support