Customer Service Agent

Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Bachelors degree

Last Active

June 2nd, 2024 (126 days ago)

Member Since

August 12th, 2022

Profile Description

Hello, I'm Upgrade to see actual info Upgrade to see actual info, a dedicated professional with nearly eight years of experience in the BPO industry. My journey began as a customer service representative, where I handled a diverse range of customer inquiries and played a pivotal role in ensuring customer satisfaction. Over the years, I progressed to a mentor position, training and coaching new hires and finding fulfillment in helping my colleagues excel in their roles.

Transitioning to the sales team allowed me to further develop my communication and persuasion skills, but my true passion for nurturing talent led me back to the role of a mentor. Seeking new opportunities, I ventured into remote work as an answering service and virtual receptionist, eventually taking on the responsibilities of a dispatcher, where I facilitated crucial connections in emergency situations.

My extensive experience has honed my communication, interpersonal, and organizational skills, enabling me to effectively coordinate meetings and appointments, interact with diverse individuals, and maintain meticulous attention to detail. I am enthusiastic about continuous learning and skill acquisition, and I am eager to contribute my expertise to new and exciting challenges.