Gerard

Customer Service Trainer

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

November 16th, 2022 (527 days ago)

Member Since

August 4th, 2022

Profile Description

I am a highly experienced customer service advocate with more than 12 years of experience.
I have developed different training process and documentations in implementing new training techniques.
I have developed employees to work independently to deal with different situations to achieve their goals.
I have coached and developed agents to perform and exceed their personal best.
I have the skills necessary to create and develop different training materials and documentations.
I am capable in cross training other departments so that they understand what other departments are responsible for.
I am not afraid to speak in front of a crowd as I have handled large groups without hesitations.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Office and Administration » Transcription

Human Resources

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Data Entry

Office and Administration » Travel Planning

Basic Information

Age
39
Gender
Male
Website
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Address
Iloilo city, Iloilo
Tests Taken
None
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