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Customer Service Trainer

80 ID PROOF
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EXPECTED SALARY
Php 50,000.00/month
( $902 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $5.22 USD/hr )
EXPERIENCE OVERVIEW
12 years as a training specialist for customer service, technical support or corporate helpdesk.
BASIC INFORMATION
Age:
37
Gender:
Male
Location:
Iloilo city, Iloilo
Tests Taken:
None
Last Active:
November 16th, 2022 (14 days ago)
Member Since:
August 4th, 2022
SKILL SUMMARY

I am a highly experienced customer service advocate with more than 12 years of experience.
I have developed different training process and documentations in implementing new training techniques.
I have developed employees to work independently to deal with different situations to achieve their goals.
I have coached and developed agents to perform and exceed their personal best.
I have the skills necessary to create and develop different training materials and documentations.
I am capable in cross training other departments so that they understand what other departments are responsible for.
I am not afraid to speak in front of a crowd as I have handled large groups without hesitations.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Quality Assurance
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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