I am a highly experienced customer service advocate with more than 12 years of experience.
I have developed different training process and documentations in implementing new training techniques.
I have developed employees to work independently to deal with different situations to achieve their goals.
I have coached and developed agents to perform and exceed their personal best.
I have the skills necessary to create and develop different training materials and documentations.
I am capable in cross training other departments so that they understand what other departments are responsible for.
I am not afraid to speak in front of a crowd as I have handled large groups without hesitations.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.