As customer service representatives, we are helping customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their billing.
As Tech support, we are troubleshooting technical issues. We include diagnosing and repairing faults and resolving network issues and speaking to customers to quickly get the root of their problems.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.