Erna

Rockstar Customer Support | Sales Rep | Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.10/hour ($1,073.60/month)

Bachelors degree

Last Active

April 26th, 2024 (14 days ago)

Member Since

August 1st, 2022

Profile Description

I am a former excellent customer support specializing in a customer service role for chat, email, and phone in a fast-paced telecommunication company in the US for over 6 years. I answer billing inquiries, provide one-time courtesy for disputes, win back customers that canceled their service, order processing, handle emails for complaints, process a replacement, and SALES as one of the KPI requirements to become a top-rated on the role.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Marketing » Email Marketing

Customer Support » Email Support

Customer Support » Social Media Moderation

Customer Support » Sales Support

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Advertising » Facebook Ads

Real Estate » Appointment Setting

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

Basic Information

Age
30
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
None
Uploaded ID
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