Administrative Support | General VA | Cold Caller | Appointment Setter | SMM

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelor's degree

Last Active

June 29th, 2026 (15 days ago)

Member Since

August 1st, 2022

Profile Description

Hello, I'm Nikka.

I am a dedicated Virtual Assistant with over 7 years of experience in the BPO industry, including 5 years in customer service support and almost 2 years as a Quality Analyst, where I honed my skills in client communication, process adherence, and performance monitoring. I also have hands-on experience in appointment setting and cold calling, particularly for US home and auto insurance campaigns, helping to schedule qualified appointments for licensed agents.

In addition, I provide administrative support for the real estate industry, managing emails, agent transactions, calendars, and client requests. I also assist with social media content creation and scheduling for property listings, open houses, and closings, ensuring consistent marketing and engagement. My background combines strong organizational skills, attention to detail, and experience across customer service, sales, and admin operations, making me a versatile and reliable support professional.

I specialize in lead generation, database management, outreach campaigns, and appointment setting for both B2B and B2C clients. My goal is to help businesses stay organized, generate quality leads, and convert prospects into qualified appointments.

I’m proficient in tools such as GoHighLevel, Apollo, Slack, Lofty, and Google Workspace, which allow me to manage CRM pipelines, track communications, streamline follow-ups, and maintain accurate records. I also assist with email and calendar management to ensure smooth day-to-day operations.

With experience supporting real estate and service-based industries, I understand the importance of organized systems, consistent follow-ups, and strong communication in driving conversions and business growth.

My goal is to help you save time, stay organized, and grow your pipeline with qualified prospects.

Let’s work together to scale your business.