Customer Service Representative ; Data Entry ; Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 19th, 2024 (13 days ago)

Member Since

September 7th, 2015

Profile Description

You can call me Sheng as my nickname. I was a former customer service for three years before I dUpgrade to see actual info to resign and just stay at home and be a full time mom to look after my child.

My latest job was a data entry specialist for one of the contractor in an Electric company in in New Orleans. I worked there for almost 8 years now. Aside from data entry, sometimes I also call the customers about their appts that was set up.
I worked for Upgrade to see actual info for almost a year, I processed order and payments, do some refunds if necessary. Then with Upgrade to see actual info for a year and a half, I'm under the escalation team for "money back guarantee". I'm the one who dUpgrade to see actual info of every case the buyer and the seller open. The I transferred to Telstra, a leading telecom company in Australia. Customer enquiry for their bills is my role there at that time.
Aside from being a customer support I'm also good in data entry, my typing speed is 40wpm. I can do some research with a good result and able to find the appropriate details in a short period of time. I also love editing using PHOTOSHOP. I'm Microsoft savvy especially in WORD and EXCEL.