Lorraine

TSR, Virtual assistant

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Overview

Looking for part-time work (4 hours/day)

at $4.15/hour ($400.00/month)

Associates degree

Last Active

June 22nd, 2026 (2 days ago)

Member Since

July 31st, 2022

Profile Description

Detail-oriented and customer-focused professional with 4+ years of experience in web hosting support, order taking, and contact center operations. Skilled in troubleshooting, data entry, and handling customer inquiries across multiple channels (phone, email, CRM systems).
- Web Hosting Support (2 yrs): Experienced in website and email troubleshooting, encoding, data entry, and proficient in CRM and Genesis tools.
- Order Taking & Customer Relations (2 yrs): Assisted customers with orders and billing, account creation, upselling new products, and performing cold calls for order follow-ups.
- Contact Center Support (2 months): Handled student appointment scheduling, managed online inquiries via cold calling, and responded to email inquiries using C4C and Genesis tools.

Core Skills:
* Website & email troubleshooting
* Customer service & order processing
* Data entry & encoding
* Cold calling & upselling
* Appointment scheduling
* CRM, Genesys Cloud, and C4C

A fast learner and team player with strong communication skills, committed to delivering excellent service and efficient solutions.

Basic Information

Age
28
Gender
Female
Website
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Address
Pasig City, NCR
Tests Taken
IQ
Score:  126
DISC
Dominance: 19
Influence: 9
Steadiness: 49
Compliance: 23
English
B2(Upper Intermediate)
Government ID
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