I bring extensive customer service and administrative role experience spanning of 10 years across various industries including Medical Sector, Food, Admin Operations and the E-commerce platforms. Additionally, I excel in identifying business opportunities by evaluating prospects and assessing their industry positioning, conducting thorough research and analysis of sales options, and staying abreast of industry trends, market activities, and competitor movements.
Moreover, I have a proven track record in managing the end-to-end processes of Sales and Marketing Departments, maintaining sales and expense reports, drafting sales proposals for prospective clients, and providing regular updates to managers through consolidated daily action summaries.
responsibilities includes crafting and delivering persuasive proposals for new business projects, actively expanding our business by reaching out to potential clients, conducting outbound calls to generate leads, and identifying sales opportunities.
I handled all inbound client inquiries across various channels such as calls,
I have a background in managing logistics activities, including warehouse operations, handling inbound and outbound shipments both locally and internationally, and coordinating with freight forwarders and parcel providers to monitor and ensure timely delivery of shipments
Furthermore, I am proficient in providing product, promotion, and pricing information to customers by addressing their inquiries promptly and monitoring delivery statuses to ensure customer satisfaction.
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