Current Employment Status:
Hired Full Time on Apr 11, 2022
Current Employment Status:
Hired Full Time on Apr 11, 2022
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| Dominance: | 43% |
| Influence: | 28% |
| Steadiness: | 24% |
| Compliance: | 5% |
I have been with the Call Center Industry (Both Technical and Customer Service) and in Level 3 positions (Customer Service Manager, Accent and Conversational English Supervisor, Quality Analysis Supervisor) for 14 years already and I believe that with the job description mentioned in this job posting, we are required to speak with customers from the United States as well as customers from different countries outside from where they call home.
And with that mentioned I have been doing this for 14 years now and have been very successful in doing so. I had numerous commendations during my stay in this job as well as I have been promoted 3 times to an Accent and Conversational English Supervisor as well as to a Quality Assurance Supervisor because of hard work and excellence in what I do. I have also worked as a Project Manager for an online shopping company which would make me qualified for the position I am applying for.
We have been communicating with our valued customers/clients through modes of communication like voice/phone,
I have been with the Call Center Industry (Both Technical and Customer Service) and in Level 3 positions (Customer Service Manager, Accent and Conversational English Supervisor, Quality Analysis Supervisor) for 14 years already and I believe that with the job description mentioned in this job posting, we are required to speak with customers from the United States as well as customers from different countries outside from where they call home.
And with that mentioned I have been doing this for 14 years now and have been very successful in doing so. I had numerous commendations during my stay in this job as well as I have been promoted 3 times to an Accent and Conversational English Supervisor as well as to a Quality Assurance Supervisor because of hard work and excellence in what I do. I have also worked as a Project Manager for an online shopping company which would make me qualified for the position I am applying for.
We have been communicating with our valued customers/clients through modes of communication like voice/phone, emails as well as chat. I also have experiences in ticketing systems like Zendesk and Kayako, tools such as Infusionsoft and Podio
and I have demonstrated proficiency in using these software in work. I have worked with top Fortune companies like Time Warner Cable, T-Mobile USA/UK (As an Accent and Conversational English Coach and as a Quality Analyst), and QWEST Broadband Support (As a Quality Analyst).
I have worked as an Accent and Conversational English Supervisor/Coach for almost 2 years for a well known Business Process Outsourcing company.
I have been with the Call Center Industry (Both Technical and Customer Service) and in Level 3 positions (Customer Service Manager, Accent and Conversational English Supervisor, Quality Analysis Supervisor) for 14 years already and I believe that with the job description mentioned in this job posting, we are required to speak with customers from the United States as well as customers from different countries outside from where they call home.
And with that mentioned I have been doing this for 14 years now and have been very successful in doing so. I had numerous commendations during my stay in this job as well as I have been promoted 3 times to an Accent and Conversational English Supervisor as well as to a Quality Assurance Supervisor because of hard work and excellence in what I do. I have also worked as a Project Manager for an online shopping company which would make me qualified for the position I am applying for.
We have been communicating with our valued customers/clients through modes of communication like voice/phone, emails as well as chat. I also have experiences in ticketing systems like Zendesk and Kayako, tools such as Infusionsoft and Podio
and I have demonstrated proficiency in using these software in work. I have worked with top Fortune companies like Time Warner Cable, T-Mobile USA/UK (As an Accent and Conversational English Coach and as a Quality Analyst), and QWEST Broadband Support (As a Quality Analyst).
I have been with the Call Center Industry (Both Technical and Customer Service) and in Level 3 positions (Customer Service Manager, Accent and Conversational English Supervisor, Quality Analysis Supervisor) for 14 years already and I believe that with the job description mentioned in this job posting, we are required to speak with customers from the United States as well as customers from different countries outside from where they call home.
And with that mentioned I have been doing this for 8 years now and have been very successful in doing so. I had numerous commendations during my stay in this job as well as I have been promoted 3 times to an Accent and Conversational English Supervisor as well as to a Quality Assurance Supervisor because of hard work and excellence in what I do. I have also worked as a Project Manager for an online shopping company which would make me qualified for the position I am applying for.
We have been communicating with our valued customers/clients through modes of communication like voice/phone, emails as well as chat. I also have experiences in ticketing systems like Zendesk and Kayako, tools such as Infusionsoft and Podio
and I have demonstrated proficiency in using these software in work. I have worked with top Fortune companies like Time Warner Cable, T-Mobile USA/UK (As an Accent and Conversational English Coach and as a Quality Analyst), and QWEST Broadband Support (As a Quality Analyst).
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