Customer Service-Tech Guru | Accounting-Tax Pro

As an accountant assistant, responsibilities include maintaining financial integrity by organizing records, identifying errors, and conducting reconciliations. Proficiency in software like QB Desktop, QB Online, Xero, and Wave is essential for efficient task completion.

In my role as a customer service representative for an international food delivery account, I assisted customers worldwide by promptly addressing their orders and inquiries via phone calls, emails, and live chat with professionalism and courtesy.

As a technical support representative for an international telecommunications account, I aided global customers with device, software, and network problems. Responsibilities included problem-solving, simplifying concepts, and providing guidance on device features.

I aid in tax return preparation, review financial documents, ensure tax law compliance, collaborate with senior team members, analyze data, identify deductions, input data accurately into tax software, communicate with clients, maintain confidentiality, uphold ethical standards, and expand tax knowledge for success.