I have worked as an Administrative Assistant that also functions as a secretary, graphics designer, communications manager, social media manager, scheduler, logo editor, and a speaker for 3 years. I also worked as a Record Keeper where I handle all our receipts and all the records of our purchase, transactions and keep important files. Functions as a presentor and reporter in our monthly report as part of my job. Aside from that, I also worked as a part time customer service representative for 2 years where I handle foreign clients with regards to their account, parcels, and handling quality value convenience for
( W O R K E X P E R I E N C E )
ADMINISTRATIVE ASSISTANT
LOCAL GOVERNMENT UNIT
Panabo, Davao del Norte, Philippines
June 2020 - July 2022
Assist Clients Requests | Follow-up Records | Data Entry of Files and Records | Records Management | Arrange Meetings | Create Communication Letters & Office Memorandum | Records Keeper
- Communication Letter In-Charge for meetings.
- Creates monthly and quarterly reports.
- Assist Events & Meetings for different schools within the city.
- Caters clients requests.
RECORDS KEEPER
LOCAL GOVERNMENT UNIT
June 2018–December 2019
Records Keeper | Office Assistant | Data Encoder | Layout Designer | Personal Secretary & Assistant
- Arrange meetings throughout the day for different clients & officials.
- Create travel itineraries for large groups.
- Meetings & Seminar In-charge
- Personal Secretary
- Quarterly Reports | Update Office Status
CUSTOMER SUPPORT SPECIALIST
AWESOME OUTSOURCING
Aug 2022 - May 2023
Talking with direct clients regarding the status of their company, sending them responses via
CUSTOMER SERVICE REPRESENTATIVE
ALORICA PH
Sep 2021 - Sep 2022
Displays and discusses products, choosing and recommending options that are fit for the needs of the customer. responds to inquiries from customers concerning the products. helps clients make purchasing decisions. Places special orders and retrieves goods from the sales floor, the stock room, or other inventory locations. Handle client concerns, offer suitable solutions and alternatives within the allotted period, and then follow up to make sure the issue has been resolved. Maintain client interaction logs, handle customer accounts, and file paperwork. Observe communication protocols, rules, and regulations. Go above and above to engage customers.
PRIVATE & PERSONAL SECRETARY
LOCAL GOVERNMENT UNIT
May 2016 - May 2020
Perform secretarial work and provide senior managers with day-to-day administrative support. Their duties include answering phone calls and managing correspondence, scheduling appointments, and making travel arrangements. They may also be required to organize events. Liaising with internal departments, answering calls, and making travel arrangements. Managing internal and external correspondence on behalf of senior management. Scheduling appointments, maintaining an events calendar, and sending reminders. Copying, scanning, and faxing documents, as well as taking notes. Preparing facilities for scheduled events and arranging refreshments, if required. Ordering office supplies and replacements, as well as managing mail and courier services. Observing best business practices and etiquette.
( S K I L L S & H O B B I E S )
Graphic Designer | Typing
Microsoft Office Skills | Customer service
Handling Customer Complaints |Data Entry
Computer Literate |Fast-typing
Writing |Logo Designing
Social Media Management | Layout Artist
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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