7x HubSpot Certified Professional I HubSpot CRM Specialist

Overview

Looking for full-time work (9 hours/day)

at $6.72/hour ($1,330.56/month)

Bachelors degree

Last Active

May 10th, 2024 (3 days ago)

Member Since

July 26th, 2022

Profile Description

7x HubSpot Certified Professional 
10 Years Administrative Support Experience
Bachelor's Degree in Hospitality Management
2 Years Social Media Marketing Management Experience
2 Years Customer Support Experience

Social Media Marketing Services:
 * Create and curate engaging content, including copy, images, and videos, that aligned with the brand voice and resonated with the target audience
* Create and optimize unique customer journeys, focusing on increase customer value and retention, resulting in improve customer satisfaction and revenue growth
* Utilize analytics and other measurement tools to provide detailed reports on key metrics, identifying areas of improvement and shaping future marketing strategies for enhanced performance
*  Handle customer complaints: and work to resolve issues to ensure customer satisfaction
* Responds to customer enquiries, concerns, and complaints via email, chat, or phone
* Stay up-to-date with the latest digital technology developments and trends in digital marketing, ensuring the implementation of cutting-edge strategies and techniques.

Executive Support Services:  
* Calendar Management: Scheduling appointments, meetings, and events for the CEO and ensuring they are organized and efficient.
*  Email Management: Filtering and prioritizing emails, responding to routine queries, and flagging urgent messages for the CEO's attention
* Travel Arrangements: Booking flights, hotels, and transportation for business trips, conferences, and meetings
* Document Preparation: Drafting and formatting reports, presentations, and other business documents on behalf of the CEO
* Data Entry and Organization: Maintaining databases, updating contacts, and organizing essential business information
* Meeting Coordination: Assisting in setting agendas, preparing materials, and taking meeting minutes
*  Research: Conducting market research, industry analysis, and gathering information on specific topics as required by the CEO
* Social Media Management: Assisting with CEO's social media presence, content scheduling, and engagement
* Task Prioritization: Helping the CEO prioritize tasks and managing deadlines effectively. 
Adept in the following tools and software 
* Microsoft Office Suite: Word, Excel, and PowerPoint for document creation, data analysis, and presentations
* Google Workspace : Gmail, Google Calendar, Google Docs, Sheets, and other collaborative tools
* Calendar Apps: Calendly, Microsoft Team, Microsoft Outlook, Google Calendar
* Video Conferencing:  Zoom, Microsoft Teams, or Google Meet for virtual meetings
* Cloud Storage: Google Drive, Dropbox, or OneDrive for secure file storage and sharing
* Project Management tools : Asana, Trello, Notion, Slack
* Social Media Management Platforms: Hootsuite, Buffer, or Sprout Social for scheduling and monitoring social media content
* Note-taking Apps:  Evernote or Microsoft OneNote for keeping track of important information and ideas.
* Microsoft 365 :  
MS Teams, Word, Excel, PowerPoint, Outlook, OneNote, OneDrive? Google Suite : Gmail, Google Drive, Google Chat, Google Docs, etc.)