Customer Service Representative - Retail/Sales

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

April 27th, 2024 (13 days ago)

Member Since

July 21st, 2022

Profile Description

•Customer Service Rep - (2016– 2017)
-Taking Tier 1 calls.
-Chat support representative.
-Backline Support representative
•Resolution Support Desk/ Escalation Department– (2017- Present)
-Handled Escalated calls.
-RSD Talk Representative.
-Compliance and RSD closing shift POC
•Program Ready Trainer - (Aug – Sept 2020)
-Handled a class for CCT, PST and Transition.
•Team Lead Trainee – (Sept 2020- Jan 2021)
-Handled a team
-Doing team lead deliverables
-Compliance POC
-NNTF(New Normal Taskforce) POC
*RSD POC - – (Feb 2021 to August 2021)
*Team Lead Trainee – ( August 2021 and Jan 2022)
ACHIEVEMENTS
-Above and beyond Awardee (2019 Q3 and Q4)
-Part of the specialize team for 5 years (RSD)
-RSD POC(2019)
-Certified PRT (2019)
-Top TL Awardee ( November and December 2020)
Skills
-Above average skill on using MS word, excel, power point and outlook.
-Above average English communication skill.
-Trained to do TL task like;
•coaching
•E-start scrubbing
•Ecoaching•Using
* Workday
*Excellent in leadership and Teamwork
* Ability to work under pressure